Tuesday, May 24, 2011

PowerSchool State Reporting Update 2011-10

California Update 2011-10 was applied to the PowerSchool Server.  The update required a restart of the PowerSchool Application at 10:54 AM on Tuesday, May 24, 2011.

Friday, May 20, 2011

SVHS Wireless Unscheduled Maintenance

On May 16, 2011 the IT Department made unscheduled configuration changes to the "SVHS Staff" wireless network at Sonoma Valley High School.  From 11:30 AM - 12:00 PM the wireless network was not available. 

The configuration changes were made to address an issue that was causing the admin network to be unavailable to some users.  The admin network was over subscribed due to a large increase in the number of wireless users accessing the network.  It was discovered that the increase was a result of the wireless password had compromised.  Some students found out what the password was and were distributing it to their peers.  A multitude of devices including iPhones and iPods were found connected to the wireless network.  When this was discovered, the network was reconfigured and regular service was restored at noon. 

As a result of the compromised password, the password for the "SVHS Staff" wireless network will be changed Friday, May 20, 2011 at 5:00 PM.  SVHS Staff members will need to contact the office or their tech coach to acquire the new password.

ShoreTel Software Update

On May 16, 2011 the IT Department upgraded our ShoreTel phone system to version 10.2 Build 15.42.8562.  The upgrade was to address a problem with exporting users from the web console.  The phone system was down at 4:30 PM for about 15 minutes to complete the update.