Showing posts with label SVHS. Show all posts
Showing posts with label SVHS. Show all posts

Wednesday, June 1, 2011

SVHS Network and Connectivity Issue

From 12:30 PM until 2:00 PM on Tuesday, May 31, 2011, the SVHS network was experiencing connectivity issues.  PowerSchool, e-mail and web access were affected.  The cause was determined to be a broadcast storm that was created by an improperly configured network adapter on a server.  The problem was corrected and service was returned to normal.

Friday, May 20, 2011

SVHS Wireless Unscheduled Maintenance

On May 16, 2011 the IT Department made unscheduled configuration changes to the "SVHS Staff" wireless network at Sonoma Valley High School.  From 11:30 AM - 12:00 PM the wireless network was not available. 

The configuration changes were made to address an issue that was causing the admin network to be unavailable to some users.  The admin network was over subscribed due to a large increase in the number of wireless users accessing the network.  It was discovered that the increase was a result of the wireless password had compromised.  Some students found out what the password was and were distributing it to their peers.  A multitude of devices including iPhones and iPods were found connected to the wireless network.  When this was discovered, the network was reconfigured and regular service was restored at noon. 

As a result of the compromised password, the password for the "SVHS Staff" wireless network will be changed Friday, May 20, 2011 at 5:00 PM.  SVHS Staff members will need to contact the office or their tech coach to acquire the new password.