PowerSchool Service Interruption

On Tuesday, June 14, 2011 from 7:45 AM until 8:45 AM PowerSchool was unavailable.  The application encountered an error and hung while it was shutting down.  When the application was brought back up, a security setting had been changed to allow only 2 concurrent logins.  This setting was corrected, the PowerSchool application was restarted, and service was restored.

SVHS Network and Connectivity Issue

From 12:30 PM until 2:00 PM on Tuesday, May 31, 2011, the SVHS network was experiencing connectivity issues.  PowerSchool, e-mail and web access were affected.  The cause was determined to be a broadcast storm that was created by an improperly configured network adapter on a server.  The problem was corrected and service was returned to normal.